Articles on: Analytics

How often are the analytics/metrics refreshed?


Refreshing Insights


Publer will automatically refresh all the metrics/analytics every 24 hours for all the posts of the last 7 days.


However, you can also refresh the analytics in real-time by manually syncing insights, as shown below. For a more detailed guide, go here.


When you manually sync insights, you can go as far back as three years ago.


To sync insights:


  • Go to Analytics on Publer.
  • Then, on the top right corner, click on Sync Insights.


Sync Insights


  • Select the date from when you wish to sync insights. It can be from today, a few days ago, or as far back as three years ago.


Note: When you sync insights, the posts and the insights from the specified date will be synced. The maximum sync date is 3 years back. If you want to only sync the posts, make sure to follow the steps here.


Sync Older Insights


  • You will see a notification on the screen, telling you that the syncing process has started.
  • After a little time, you will get a Notification on the bell, letting you know that the syncing process has finished.


Learn more about syncing insights and how to manage Analytics on Publer here.


Updated by: Brikena Cani

Updated on: 29/12/2024

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