Can I downgrade or upgrade my subscription/trial at anytime?

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Yes, you can change the frequency, downgrade, or upgrade to your liking at any time, while you are on a Free Trial or on an active subscription.

When updating your active subscription, Publer will always make sure that you don't get over/under charged. Moreover, you can start paying for a month, and then choose to switch to a year, so you can change the payment frequency at anytime.

When you increase the number of social accounts in the Free Trial, you will not be charged. Once the Free Trial ends, and if you decide to continue using Publer, you will be charged accordingly.

To upgrade your plan:

Go to the Billing page or click your profile dropdown and select Upgrade Plan.
Make the necessary adjustments, such as upgrading your plan, adding more accounts/members by clicking the plus (+) option or choosing annual billing.

When upgrading, make sure to adjust the numbers to reflect the TOTAL social accounts or member slots needed for your plan, not just the extra ones you wish to add. Entering only the additional slots may unintentionally result in a downgrade instead of an upgrade.

Finally, proceed to checkout.

Keep in mind :

When upgrading the plan with Paddle, the pro-rated difference will be charged immediately.
When upgrading the plan with PayPro, the pro-rated difference will be charged immediately.
Making changes to your subscription during the free trial, like upgrading your plan to an annual plan, can cause your annual renewal date to be adjusted and result in an earlier charge.

To downgrade your plan:

WARNING: Downgrading from a paid plan to a FREE plan will result in the loss of all scheduled posts, whereas downgrading from a Business plan to a Professional plan will cause you to lose recycling and recurring posts.

Go to the Billing page or click your profile dropdown and select Upgrade Plan.

Make the required changes, such as downgrading your plan, reducing the number of social accounts or members by clicking the minus (-) option, or changing the billing frequency.

Lastly, proceed to complete your checkout.

Note: If you have an LTD plan and have subscribed to paid add-ons (such as Twitter add-ons, additional accounts/members, or AI Assist), but decide you no longer need them, simply cancel the paid subscription. You'll then revert back to your original LTD plan.

Note: If you have a paid plan and want to switch to the Free version, you’ll need to cancel your subscription to avoid future charges or choose to pause your subscription.

Keep in mind :

When downgrading the plan with Paddle, the pro-rated difference will be subtracted from your next payment.
When downgrading the plan with PayPro, the pro-rated difference will be converted into free days and the next renewal date will be updated accordingly.
When downgrading from a paid plan to a free plan, you will have until the end of the subscription or renewal date before the free plan restrictions take place.
If you downgrade from a paid plan to a FREE plan, all your scheduled posts will be lost. Similarly, downgrading from a Business plan to a Professional plan will remove your recycling and recurring posts.
Making changes to your annual subscription during the free trial, like upgrading or downgrading your plan, can cause your annual renewal date to be adjusted and result in an earlier charge.

Learn more about our Plans here.

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When you update your subscription through the mobile app, Apple and Google ensure you’re charged accurately, preventing any overcharges or undercharges.

Please keep in mind that subscriptions purchased via Google Play or Apple Pay are limited to fixed plan options only. This means you can select only from the predefined plans available within the app. Because these plans must be approved by Apple and Google, they cannot be customized, adjusted, or changed dynamically.

If the available plans do not meet your needs, you may cancel your current mobile subscription and resubscribe via our website. This allows you to fully customize your subscription by selecting the exact number of social accounts that best suit your requirements.

Please note that Apple Pay and Google Play payments are not supported on the website. Accepted payment methods on our website include credit/debit cards, PayPal, purchase orders, and bank transfers.

Keep in mind, when paying through the mobile app, you won’t be able to change the payment frequency, since only monthly payments are available.

Note: When you increase the number of social accounts in the Free Trial, you will not be charged. Once the Free Trial ends, and if you decide to continue using Publer, you will be charged accordingly.

To upgrade your plan on the mobile app:

Click on the profile icon menu on the top left-side of the screen.

Click Account Settings.

Choose Upgrade Plan from the options.

To make adjustments, such as upgrading your plan or adding more accounts or members, click the dropdown menu for social accounts and members and increase the current number as needed.

You can only add additional members if you have 3 or more social accounts.

Note: When you update your subscription on mobile apps using Google Play or Apple Pay, the options are fixed. You can only choose from 1, 2, 3, 5, 10, or 15 social accounts. And if the available options do not meet your needs, you may cancel your current mobile subscription and resubscribe via our website.

Finally, click on See details below the plan you want to purchase and proceed to checkout.

Keep in mind :

When you upgrade your subscription, you will start the upgraded subscription immediately.
Apple/Google will refund the pro-rated amount of your unused subscription and charge the full amount for the upgraded plan.

To downgrade your plan on the mobile app:

Click on the profile icon menu on the top left-side of the screen.

Click Account Settings.

Choose Upgrade Plan from the options.

To make the necessary changes, such as downgrading your plan or reducing the number of social accounts or members, click the dropdown menu and decrease the current number.

Lastly, click on See details below the plan you want to purchase and proceed to checkout.

Note: If you have an LTD plan or started your subscription on the Publer web, you'll need to manage your subscription through the web version.

Note: If you have a paid plan and want to switch to the Free version, you’ll need to cancel your subscription to avoid future charges. Apple/Google will keep your subscription active until the end of the subscription or renewal date.

Keep in mind :

When you downgrade your subscription, your current subscription will remain active until the next renewal date. On that renewal date, your subscription will be downgraded.
If you need to downgrade immediately, please contact Apple Support when paying through Apple. If you're paying through Google, contact Publer support.
When downgrading from a paid plan to a free plan, you will have until the end of the subscription or renewal date before the free plan restrictions take place.
If you downgrade from a paid plan to a FREE plan, all your scheduled posts will be lost. Similarly, downgrading from a Business plan to a Professional plan will remove your recycling and recurring posts.

Written by: Brikena Cani

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Updated on: 22/05/2025

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